When you order Unlimited OMNY MetroCards, Pay-Per-Ride OMNY MetroCards, JFK AirTrain tickets and/or PATH tickets on NewYork.co.uk the following terms and conditions apply. These terms and conditions are also applicable when the above tickets are purchased in a combination package with a product or attraction voucher.
Note: these terms and conditions are only applicable to orders of the aforementioned transportation tickets and combination packages. The terms and conditions do not apply to the purchase of any other products or services on this site. You can read the appropriate terms and conditions for other goods or services purchased here.
Eric's Index
Delivery times
If purchased on business days, before 12:00 (GMT), orders will be shipped the same day. For standard shipping the expected delivery time is about 5-10 business days (weekends and/or public holidays excluded). If User selects Express Shipping expected delivery time is about 2 business days (weekends and/or public holidays excluded).
Shipping time does not include possible delays at customs.
Where can my order be shipped to?
You can have your order delivered to any address within the UK or any country that is listed.
Delivery costs
The OMNY MetroCards will be sent via registered post, standard shipping costs are calculated at the time of ordering. Express shipping might be available for some countries/addresses.
Returns procedure and right to a refund
You have the right to return the OMNY MetroCard(s) in the unopened packaging, with no explanation, up to 14 (fourteen) days after purchase. In the case of a return within this time and condition, you will be refunded the total cost, including any delivery charges paid. You are liable for the postage costs of the aforementioned return. In the case of the return of a partial order, you will receive a refund for the value of the goods that have been returned and in this case, the delivery charges will not be refunded.
If you want to return the OMNY MetroCard(s) after the 14-day window, contact me first.
Have you selected a combination package with an OMNY MetroCard plus attraction ticket or discount pass? Unfortunately, the attraction tickets and discount passes from these packages cannot be cancelled and are non-refundable. Please note that for discount passes our suppliers may make changes to which attractions are (not) included or to other product details. The information on the third-party website has to be regarded as accurate. Please consult the websites for the New York Pass or the Explorer Pass prior to leaving for your trip for up to date information. There is no refund or compensation possible for any remaining attractions you didn’t use on the pass after you have purchased it.
Return address
New York Media Group
Stadhouderskade 14D
1054 ES Amsterdam
The Netherlands
Do you have any questions about OMNY MetroCards, your order, or do you want to place a large order for a group? Then send an email to eric@newyork.co.uk.
OMNY Cards Deposit
When purchasing an OMNY card, you pay a £3 deposit per card. You can get this amount back by returning the card after your journey.
Send the card to the return address. Don’t forget to clearly state the following details:
- Your name (as used when ordering)
- The order number
You can send the card by any means you wish. The costs of the return shipment are at your own expense. Once I have received your OMNY card(s), I will refund the deposit (£3 per card) within 7 days to the payment method you used when placing your order.
Return address:
New York Media Group
Stadhouderskade 14D
1054 ES Amsterdam
The Netherlands